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What changes when AI comes into a business

A short conversation about what changes when AI comes into a business: customer service, operations, finance and brand. At the end, what it costs and where to start.

Two hosts laughing while recording a podcast at a bakery counter at night
00:00 / 02:59
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What changes when AI comes in

Marina Caio, when people hear "artificial intelligence", what do they picture?

Caio A chatbot. Or a ready-made caption for a post. And that is a very small part of what it can do.

Marina Right. The same technology big companies use now fits a restaurant, a clinic, a shop or a guesthouse.

Caio I am Caio.

Marina And I am Marina. In this episode we show where Lotaloja puts AI to work inside a business, one area at a time.

Customer service that never sleeps

Caio Let us start with the most visible part: customer service.

Marina A customer sends a message at eleven at night and gets an answer right away, in the voice of the business. In Portuguese, English or Spanish.

Caio And when the question is unusual?

Marina Then the chat goes to a person on the team, with the full history. Automation handles what repeats. People handle what needs care.

The camera that alerts the manager

Caio Now one that few people imagine.

Marina In a restaurant, the camera already in the dining room can be read by artificial intelligence. If a table has been waiting longer than it should, the manager gets an alert on the phone.

Caio With nobody watching a screen all day.

Marina Exactly. The AI watches. The team acts only when needed. The same works for queues, stock and peak hours.

Admin and finance on autopilot

Caio And the part nobody sees, the back office?

Marina That is where you save the most time. A spreadsheet that fills itself with the day’s sales. Invoices sent on the right date. Appointment reminders, an organized calendar, documents sorted for the accountant.

Caio The things someone does today by copy and paste.

Marina Yes. What repeats starts to happen on its own, and the owner looks at the business again instead of the spreadsheet.

The image of the business

Caio So where does marketing fit in?

Marina It is one of the fronts. A fast website, an up-to-date Google profile, Instagram with a big-brand standard. And new things, like an aerial video of your storefront made from photos, with no drone needed.

Caio All with one team, instead of hiring four suppliers.

What it costs and where to start

Caio Let us talk price, which everyone wants to know.

Marina It is on the website, in the open. There are three packages, starting at two thousand one hundred and ninety Brazilian reais a month, plus a one-time setup. Atende answers every customer. Atrai gets your business found. Comanda tracks the business every day. For bigger needs, there is a custom written proposal.

Caio And if someone does not know yet what they need?

Marina Start with the free checkup. Six quick questions, with your Google account, and you get in writing the tasks that can be automated. If you want to go further, the full review of your business costs one hundred and ninety-nine reais.

Caio So here it is: you run your business.

Marina And we put technology to work with you. The checkup button is on this page. See you next time.

Voices generated by speech synthesis. Script by the Lotaloja team.

See it work

Asked at 11 pm. Answered at once.

Pick a question. The usual ones get answered on their own. Bookings, holds and health questions go to a person on your team.

Demo · fictional business and chat

AI-run paid ads

Ads checked every day, not just at the end of the month.

Lotaloja creates and runs your ads. AI follows each campaign and cuts waste before it turns into a loss.

  • Campaigns on Instagram, Facebook and Google, built around what your customers search for and where they are.
  • AI checks the numbers every day. An ad that spends without bringing contacts is paused, and the budget moves to what works.
  • People who click land on your WhatsApp and get an answer right away, day or night.
  • On your phone, you see how much you spent, how many contacts came in and what each one cost.

You pay the ad budget directly to Google or Meta. Ad management is part of the Lotaloja Comanda package.

A white robot points at the screen and adjusts ads on a holographic dashboard
Dashboard illustration

How it works

How it starts, in four steps.

You know what will be done before you pay, and see what was done every week.

  1. 01

    Understand

    You take the free checkup or talk to the team about your routine.

  2. 02

    Define

    A written proposal: what is included, deadline and price.

  3. 03

    Deliver

    The team builds and switches it on. Nothing goes live without your approval.

  4. 04

    Review

    Every week you see what was done. Every month we adjust.

See how hiring us works

Plans and pricing

Choose by the problem you want to solve.

Each package has a fixed price and says what is included. You see the total before you pay.

No customer left unanswered

Lotaloja Atende

US$ 407/month

Charged in US dollars, by card. In Brazil, R$ 2,190/month.

+ one-time setup of US$ 519.

For people who see messages arrive while they are busy and can only reply hours later, when the customer has already bought elsewhere.

What changes: Every customer gets an answer right away, at 2 pm or 11 pm, in your business’s own voice. Your team steps in only when needed.

See what is included
  • AI replies on WhatsApp and Instagram, in Portuguese, English and Spanish
  • Replies in direct messages and comments
  • Booking, reservation or order, depending on your business
  • A reminder before the appointment, to reduce no-shows
  • Follow-up with people who asked and did not buy
  • A Google review request after the service
  • A weekly report: how many were answered, how many bought and how many came in after hours
Free checkup

Made up your mind? Get this package

Recommended

Your business found and well regarded

Lotaloja Atrai

US$ 612/month

Charged in US dollars, by card. In Brazil, R$ 3,290/month.

+ one-time setup of US$ 724.

For people who do good work, but when someone searches Google or Instagram they find a competitor, or find your business standing still.

What changes: Your business looks good, earns trust and stays active, without you stopping your day for it.

See what is included
  • Everything in Lotaloja Atende
  • Google profile always up to date
  • Replies to every review
  • 12 posts a month, including 4 reels
  • Copy, design and scheduling done for you, with your approval
  • Business details organized so Google and AI tools read them correctly
  • A report on what brought the most contacts
Free checkup

Made up your mind? Get this package

Your business tracked every day

Lotaloja Comanda

US$ 966/month

Charged in US dollars, by card. In Brazil, R$ 5,190/month.

+ one-time setup of US$ 1,208.

For people who carry the business in their head, chase everyone and only find the problem once the money is already short.

What changes: You open your phone and know how the business is doing, even when you are not there.

See what is included
  • Everything in Lotaloja Atrai
  • A daily summary: what came in, what is late and what is still due
  • Payment reminders sent on the right date, without awkwardness
  • A calendar that confirms, reopens slots and flags cancellations
  • An instant alert when something is out of the ordinary
  • Ad management, with a report on what brought customers
  • The month’s documents ready for your accountant
Free checkup

Made up your mind? Get this package

Not included in the monthly fee

  • The ad money, paid straight to Google or Instagram to show your ad
  • The official WhatsApp fee, paid by you directly to Meta, on your own account
  • Subscriptions to other companies’ tools, when your business already uses them
  • Recording, team travel and new projects

Large team or several locations? See Lotaloja Sob Medida

Questions

Before you hire us.

How much does Lotaloja cost?

Three monthly packages at a fixed price, with no lock-in. Lotaloja Atende: US$ 407 a month. Lotaloja Atrai: US$ 612. Lotaloja Comanda: US$ 966. Setup is paid once, with the first month: US$ 519, US$ 724 or US$ 1,208. In Brazil, the monthly fees are R$ 2,190, R$ 3,290 and R$ 5,190. Larger businesses have Lotaloja Sob Medida, from R$ 6,500 a month, by proposal. One-off projects have their own price. Ad money and the official WhatsApp fee are not included: you pay Google, Instagram and Meta directly.

Is there a lock-in? Can I cancel anytime?

There is no lock-in. Setup is paid once, with the first month. After that you pay month to month and cancel whenever you want. Your WhatsApp, Instagram and Google accounts stay yours.

Can I hire a single project with no monthly plan?

Yes. A website, a sales page, video, automating one process and other services can each be hired as a project, with its own deadline and price.

Can the items in each package change?

Each package has the list published on the site, at a fixed price. If you need something more, you can add a one-off service. If your business needs something different, Lotaloja Sob Medida is built by proposal.

Do I have to give you my passwords?

No. You invite us through the official tools, with the least access needed. We never ask for personal passwords, bank details or sensitive customer data.

Start with the free checkup.

Six questions and three minutes, with your Google account. You get a written list of the tasks that can be automated and decide what comes next.