The Lotaloja podcast.

What changes when AI comes in

Marina Caio, when people hear "artificial intelligence", what do they picture?

Caio A chatbot. Or a ready-made caption for a post. And that is a very small part of what it can do.

Marina Right. The same technology big companies use now fits a restaurant, a clinic, a shop or a guesthouse.

Caio I am Caio.

Marina And I am Marina. In this episode we show where Lotaloja puts AI to work inside a business, one area at a time.

Customer service that never sleeps

Caio Let us start with the most visible part: customer service.

Marina A customer sends a message at eleven at night and gets an answer right away, in the voice of the business. In Portuguese, English or Spanish.

Caio And when the question is unusual?

Marina Then the chat goes to a person on the team, with the full history. Automation handles what repeats. People handle what needs care.

The camera that alerts the manager

Caio Now one that few people imagine.

Marina In a restaurant, the camera already in the dining room can be read by artificial intelligence. If a table has been waiting longer than it should, the manager gets an alert on the phone.

Caio With nobody watching a screen all day.

Marina Exactly. The AI watches. The team acts only when needed. The same works for queues, stock and peak hours.

Admin and finance on autopilot

Caio And the part nobody sees, the back office?

Marina That is where you save the most time. A spreadsheet that fills itself with the day’s sales. Invoices sent on the right date. Appointment reminders, an organized calendar, documents sorted for the accountant.

Caio The things someone does today by copy and paste.

Marina Yes. What repeats starts to happen on its own, and the owner looks at the business again instead of the spreadsheet.

The image of the business

Caio So where does marketing fit in?

Marina It is one of the fronts. A fast website, an up-to-date Google profile, Instagram with a big-brand standard. And new things, like an aerial video of your storefront made from photos, with no drone needed.

Caio All with one team, instead of hiring four suppliers.

What it costs and where to start

Caio Let us talk price, which everyone wants to know.

Marina It is on the website, in the open. There are three packages, starting at two thousand one hundred and ninety Brazilian reais a month, plus a one-time setup. Atende answers every customer. Atrai gets your business found. Comanda tracks the business every day. For bigger needs, there is a custom written proposal.

Caio And if someone does not know yet what they need?

Marina Start with the free checkup. Six quick questions, with your Google account, and you get in writing the tasks that can be automated. If you want to go further, the full review of your business costs one hundred and ninety-nine reais.

Caio So here it is: you run your business.

Marina And we put technology to work with you. The checkup button is on this page. See you next time.

Voices generated by speech synthesis. Script by the Lotaloja team.